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ITIL V3 Certified Application Support Manager (#1,38,93,23,778) 

Location: Pune (Maharashtra), India (CV #1,38,93,23,778)

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With extensive IT management experience and consistent success in the achievement of objectives, I am confident I will contribute the same level of performance as a member of your team. As a highly skilled System Operation Specialist with proven experience in building professional relationships, developing successful strategies and consistently achieving targets.

My combined experience in IT management extends over 12 years in major IT companies like Barclays Bank, JP Morgan Chase Bank, Credit Suisse Bank and Cognizant Technology Solution. During the span of nearly 10 years of experience I have developed an excellent record of achievement in building value through:

Exceptional leadership background with fair understanding of how IT Service Management (ITSM) capabilities are designed, developed, and deployed.
Expertise include but are not limited to, Incident, Problem, Event, Request Fulfillment, Change, Release and Deployment, Configuration, Transition Planning and Support and Service Catalogue Management.
Carrying concepts through requirements, planning development and integration.

My foundation as System Operation Specialist with functional exposure in consulting skills in ITIL/ITSM process planning, strategy, design, transition activities and Industry solutions stems from a hands on development and leadership background in the field.

I effectively employ first rate collaboration and leadership skills to earn the trust and confidence of management, staff and corporate clients. My track record illustrates this aspect of successful performance over majority of my career span. I intend to sustain this trend long in to the future.

Much of my experience is transferable, in any business setting and environment. I offer comprehensive knowledge of all aspects of system operations to deliver value added services seamlessly to the growth of your company.

Job Details

Employment Status
Full time
Type of Salary
Salary plus bonus
Preferred Job Location
Post Code

Educational Qualifications

Highest Qualification
Bachelor's degree  (Electronics and Communication) from Ranchi University, Ranchi  with 7.4/10 Marks / Grade / Class

Professional Details

Professional Experience
12 Years 1 Month
Languages known
English  (Expert)
Hindi (Expert)

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