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Service Coordinator/1-2 Yr/female Only (#1,02,26,64,527) 

Job offer #1,02,26,64,527 in Delhi (Delhi), India

SkillSet: Communication, Problem Solving. A service coordinator works for a retail organization, areal estate agency, a marketing firm, or nonprofit organization, and is responsible for overseeing client and customer needs. The job description of a service coordinator involves managing a staff of service employees, resolving client issues and customer complaints, and ensuring that the companys positive image and reputation remains intact. Position Description A service coordinator recruits and trains customer service employees, manages the employee schedule, oversees daily employee interactions with customers, handles any complaints or questions, and reports to the store or company manager as necessary. Essential Duties and Responsibilities of a Service Coordinator Recruits and trains customer service or human resources employees. Manages employee schedule. Acts as liaison between clients and company. Answers client and customer questions. Addresses and resolves any issues and complaints. Reports problems and unresolved issues to manager or director. Writes up reports of client and customer activity or complaints. Presents reports to company director or manager. Devises ways to improve customer service and client relationships. Schedules meetings with prospective and existing clients. Meets with clients in person when working for a larger company such a marketing firm. Travels locally for client visits or marketing pitches. Assists customers in a retail setting. Promotes company products and services. Assists associates and account executives in closing sales and bringing in new clients. Assists in designing new promotional materials. Researches consumer base to better serve the needs of the target demographic. Works with marketing and PR department to handle any media appearance

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North Delhi

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